SPARK

Throughout our work, we noticed a persistent problem in healthcare: gaps in the patient journey. That's why we developed Spark. Spark is a turnkey SMS platform that closes those gaps by delivering timely, relevant messages straight to patients’ phones. From clinical trials to care pathways, it helps healthcare teams boost engagement and improve the overall experience.

The Spark Program

Ignite A Spark

01

Timed Content & Communications

Sparks are presented when it matters most, at the right micro-moments along a patient's health journey.

02

Engaging Content & Communications

Sparks are interactive content and communications like videos, 3D animations, forms, and surveys.

03

Personalized Content & Communications

Sparks are tailored to each patient to address his/her specific condition and stage of care.

The Spark Effect

Enriches Touch Points

Sparks personalized communications create meaningful interactions between the care team and patient, nurturing these relationships.

Improves Health Literacy

Sparks engaging content improves patient understanding, increasing adherence to treatment plans and improving clinical outcomes.

Extends Patient Care

Sparks content and communications support patient needs over the entire health journey, extending patient care beyond the physician.

Supports Quality Measures

Sparks content and communication improve patient satisfaction and effectiveness of care plan guidelines.

Spark Content Program

Use Cases

TeleHealth Services

Patients receive texts with educational videos, questions to ask, and how to prepare for their telehealth visit. Post visit, patients receive texts with treatment specific videos, diagnosis information, and care tips.

At-Home Diagnostics, Monitoring, & Treatment

Patients receive texts with reminders, and action prompts focused on how to use a device, how to care for a device, how to improve their treatment routine, tips and tricks, FAQs, and patient testimonials.

Clinical Trials

Participants receive texts with forms, instructions, and educational videos throughout the trial.

Procedures

Patients receive texts with pre-surgery preparation steps, forms, FAQs, and educational videos. Post surgery, patients receive at-home care guides, care plans, care routine prompts, rehab instructions, tips and tricks, and FAQs.